At OROCAB (A brand of Sharma Tour & Travel), our cancellation timelines and refund deductions are defined as follows:

• 1. Cancellation Before 6 Hours of Scheduled Pickup:
  You may cancel the booking up to 6 hours prior to the time of journey. In this case, 100% of the advance booking amount is eligible for refund, minus a 5% payment handling fee (charged by the payment gateway/banking partners).
• 2. Cancellation Within 6 Hours of Scheduled Pickup:
  If a booking is cancelled or modified within 6 hours of the scheduled pickup time, no refund will be issued. The paid advance amount will be fully forfeited to cover vehicle dispatch and driver booking losses.
• 3. Multi-Day and Outstation Trips:
  Standard 6-hour deadline applies. Cancellations made before 6 hours will be refunded minus the 5% handling fee. Cancellations within 6 hours are non-refundable.